Re-Authentication Failure

Hi,

what does a Re-Authentication Failure mean? A quick Google didn't give me any clear answers. Here is the log from my customer:

  Login(8577ms):
    DllDate: Apr  7 2016
    ChilkatVersion: 9.5.0.58
    UnlockPrefix: xxxxxxxxxx
    Architecture: Little Endian; 32-bit
    Language: MAC OS X C/C++
    VerboseLogging: 1
    login: xxxxxxxxxx
    authenticateLogin(8577ms):
      loginImap(8577ms):
        ConnectionType: SSL/TLS
        ImapCmdSent: aaab LOGIN "xxxxxxx"
        getCompleteResponse(8577ms):
          ImapCmdResp: aaab NO Re-Authentication Failure
        --getCompleteResponse
      --loginImap
      isOK:
        serverResponse: aaab NO Re-Authentication Failure
      --isOK
    --authenticateLogin
    Failed.
  --Login
--ChilkatLog

2016-07-02, 8:23:53 AM       

----INFO----
Connecting to IMAP server at imap.xxxxxxxxx.ca:993
----IMAP RESPONSE----
* OK IMAP4 Ready iproxy9.xxxxxxxxxx.ca 00021059
----IMAP REQUEST----
aaab LOGIN "xxxxxxxx"
----IMAP RESPONSE----
aaab NO Re-Authentication Failure

Beatrix Willius

http://www.mothsoftware.com Mail Archiver X: The email archiving solution for professionals