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Activex SFTP login fails

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I am having trouble logging in. I have verified the user/password, but I am failing as below:

ChilkatLog: AuthenticatePw: DllDate: Dec 29 2015 ChilkatVersion: 9.5.0.55 UnlockPrefix: LEASETSSH Username: BOB_R-PC:bob_r Architecture: Little Endian; 32-bit Language: ActiveX VerboseLogging: 0 SshVersion: SSH-2.0-OpenSSH_6.6.1p1 Ubuntu-2ubuntu2.6 SftpVersion: 0 login: bob_r sshAuthenticatePw: sshAuthenticatePw: requestUserAuthService: sendServiceRequest: svcName: ssh-userauth SentServiceReq: ssh-userauth --sendServiceRequest ssh-userauth service accepted. --requestUserAuthService Error reading userauth response. userAuthResponse: Socket operation timeout. --sshAuthenticatePw --sshAuthenticatePw Failed. --AuthenticatePw --ChilkatLog AuthFailReason = 0 IdleTimeoutMs = 120


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